Frequently Asked Questions

Frequently Asked Questions

💳 What payment methods do you accept?

We accept UPI (Google Pay, PhonePe, Paytm), Credit & Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD).

🚚 Do you offer Cash on Delivery (COD)?

Yes! COD is available across India at a small additional charge of ₹49. This covers handling and verification costs.

📦 How long does delivery take?

Metro cities: 3–5 business days. Other cities: 5–7 business days. Remote areas: 7–10 business days. You'll receive a tracking number once your order is shipped.

🎁 Does the saree come with a blouse piece?

Yes! All our sarees include an unstitched blouse piece (approximately 0.8 meters) unless otherwise mentioned on the product page.

📏 What is the saree length?

Our sarees are approximately 5.5 meters in length, which is the standard saree length suitable for all draping styles.

🔄 Can I exchange or return a saree?

Yes. We offer exchanges within 7 days of delivery. Returns are accepted for manufacturing defects or wrong products. Please visit our Return & Exchange Policy page for full details.

💰 Is shipping free?

Shipping is FREE on all prepaid orders above ₹999. Orders below ₹999 have a flat shipping charge of ₹79.

🧵 How should I care for my saree?

We recommend dry cleaning for the first wash, especially for silk and organza sarees. Store your sarees folded in a soft muslin cloth, away from direct sunlight. Avoid applying perfume directly on zari or embroidery work.

📱 How can I contact you?

You can reach us via:

We typically respond within 24 hours.

🔒 Is my payment information safe?

Absolutely. Our store is powered by Shopify, which uses industry-standard SSL encryption and secure payment gateways to protect your information. We never store your card details.